Quality Policy
At Mobile Life, we are committed to delivering high quality products and services.
The Management has adopted the policy of committing to Quality through our guiding principles to:
- Ensure clients satisfaction through meeting their requirements;
- Maintain a consistent and ethical work practice by complying with customer’s requirements;
- Ensure all the products and the service provided are of satisfactory quality
- Ensure all our business practices are fair and does not affect the customers
- Conform to the requirements of Sales of Goods Act S14 (2), Consumer Protection (Fair Trading) Act and Lemon Laws;
- Continually improve to meet customer satisfaction;
- Committed to clearly state the terms and conditions of any warranties or service guarantees to protect customers against product defects and non-performance
- Ensure staffs are equipped with proper product knowledge and do not use unethical sales tactics
- Committed to provide clear information on the services offered, the price to the customers.
Our top management is committed to provide the support and resources appropriate to the purpose, nature, and scale of our company, for satisfying the requirements and intent of the customers.